Score88 Privacy Policy — Your Data, Our Responsibility

01 Introduction

Score88 (https://score88.fun) is a trusted online gaming platform serving users in Bangladesh and select regions. We believe your privacy is a fundamental right — not just a legal obligation.

This Privacy Policy details what information Score88 collects, how it is used, who it is shared with, and what your rights are. By using the Score88 website or mobile app, you are considered to have agreed to this Privacy Policy.

02 What Information We Collect

Score88 collects two types of data — information you provide directly, and data collected automatically while you use the platform.

We only collect the information necessary to provide our services. No unnecessary personal data is gathered.

03 How Information Is Collected

Score88 collects your information in several ways. Here is what you should know about each method:

• Registration Form: Information you provide when creating an account — name, email, phone number, and so on.
• KYC Verification: Images of ID cards or passports uploaded to verify your identity and age.
• Payment Transactions: Financial information provided through payment gateways during deposits or withdrawals.
• Platform Usage: Data automatically logged when you play games, place bets, or participate in promotions.
• Cookies & Tracking Technologies: Cookies are used to track browsing behavior, preferences, and session data.
• Support Contact: Information you share via live chat, email, or support tickets.
• Third-Party Sources: Identity information may be verified through authorized third parties for fraud prevention or KYC purposes.

04 How Your Information Is Used

Score88 uses your data only for specific, legitimate purposes. A full list of how we use your information is provided below:

• Account Management: Creating, managing, and securing your account.
• Identity Verification: Completing the KYC process to prevent fraud and money laundering.
• Payment Processing: Processing deposits, withdrawals, and bonuses securely.
• Customer Support: Resolving your issues and answering your questions.
• Personalized Experience: Providing game recommendations and offers tailored to your preferences.
• Responsible Gaming: Detecting unusual gaming behavior and sending timely alerts.
• Security Monitoring: Detecting fraud, bot usage, and suspicious activity.
• Legal Compliance: Meeting regulatory and compliance requirements.
• Marketing Communications: Sending promotional offers and updates with your consent.
• Service Improvement: Improving platform performance and enhancing the user experience.

05 Third Parties & Data Sharing

Score88 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Processors: Financial details are shared with Bkash, Nagad, Rocket, and banking partners to process transactions.
• KYC Verifier: ID document details are shared with authorized identity verification service providers for verification purposes.
• Game Providers: Live casino and slots game providers on our platform may have access to certain gaming data.
• Regulatory Authority: Data may be disclosed to relevant authorities in accordance with legal obligations or court orders.
• Technology Service Providers: Approved technology partners for server hosting, cybersecurity, and analytics services.

All third-party partners are contractually bound to uphold score88's privacy standards. We regularly audit the data protection practices of our third-party partners.

06 Cookie Policy

Score88's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the platform's functionality.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

07 Data Protection Measures

Score88 protects your data using industry-standard security technology. The key components of our security framework are outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels.
• AES-256 Data Encryption: Sensitive data stored on servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): An extra layer of security can be added when logging into your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Staff Training: All Score88 staff receive regular training on data protection.
• Access Controls: Only authorized staff may access specific user data.

08 Data Retention Period

Score88 does not retain your data longer than necessary. Retention periods for each data type are outlined below:

• Account Information: For the lifetime of the account and up to 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Support Contact: Up to 2 years.
• Cookie Data: According to each cookie's designated lifespan (see the cookie table above).

After the applicable retention period, data is securely deleted or anonymized.

09 Your Rights

As a Score88 user, you have several important rights over your own data:

• Right to Access: Contact our support team to request details on what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances — however, data that is legally required to be retained is exempt from this.
• Right to Object to Processing: You may opt out of having your data used for marketing purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent at any time — however, any processing carried out prior to withdrawal remains valid.

10 Children's Privacy

Score88 is a strictly adult-only platform. We do not knowingly collect any information from individuals under the age of 18.

If a minor has accidentally created an account and this comes to our attention, the account will be immediately closed and all associated data deleted. If you have any concerns about this, please contact our support team.

11 Privacy Policy Updates

Score88 reserves the right to update this Privacy Policy as needed. For significant changes, we will:

• We will send a notification to your registered email address.
• Notices will be displayed on the platform's homepage.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.

12 Get in Touch

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Support Page: About Us Contact details are available on the page

We typically respond within 24 hours. For urgent privacy matters, live chat is the fastest way to reach us.